FAQs
Answers, without the runaround.
The things people ask most before their first transfer. Still stuck? The Help Center has more.
Sending files
How much can I send on the free plan?
Up to 5 GB and 10 files per day, free and without an account. Pro raises this to 200 GB. Limits reset on a rolling 24-hour window.
Can I send a whole folder?
Yes. Use the Add folders button and the entire folder structure is uploaded in one go.
Do files pass through your servers?
No. Files upload directly from your browser to secure cloud storage. Our servers only ever handle the small bits of metadata needed to build your link.
Privacy & expiry
How long do my files stay available?
You choose: 3 or 7 days on Free, up to 30 days on Pro. When the timer ends, the files are deleted for good.
Can I password-protect a transfer?
Password protection is a Pro feature. Recipients enter the passphrase before they can see or download anything.
Will I know when someone downloads?
Every transfer tracks download counts. Pro adds an email notification the moment a recipient opens the link.
Account & billing
Is an account required?
Not to send. Create one when you want transfer history, bigger limits, and Pro features.
How does billing work for Pro?
Pro is billed monthly and you can cancel anytime. See the pricing page for the full breakdown.
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