Help Center
How can we help?
Pick a topic below, or jump straight to the FAQs. Most answers take under a minute.
Getting started
Send your first transfer, add files and folders, and choose how it is delivered.
Privacy & security
How expiry works, password protection, and what happens to your files afterward.
Plans & billing
Compare Free (5 GB and 10 files a day) with Pro (up to 200 GB, 30-day links), manage your subscription, and handle invoices.
Troubleshooting
Upload stuck, link not working, or an email that never arrived. Quick fixes here.
Still need a hand?
Our team replies to most messages within a few hours on weekdays.